Once we have received your order, an electronic invoice will be sent to the email address you provided. Please ensure your email address is correct at the time of ordering. We recommend saving this confirmation — it serves as your proof of purchase and will be useful for any future contact with customer service.

We accept major credit and debit cards. My First Jewelry (MEZORE LLC) does not store any card numbers. Payment is processed securely at the time of purchase through our payment provider.

Promo codes must be entered during checkout. Codes submitted after a purchase is completed cannot be applied retroactively.

All prices displayed on our website are final and include all applicable costs. We do not charge additional taxes or fees beyond the price shown on the product page. Since we ship within the United States only, all customs duties and import fees are covered by My First Jewelry (MEZORE LLC).

We reserve the right to adjust prices and correct pricing errors at any time. If an incorrect price has been applied to your order, we may cancel the purchase and issue a full refund.

Orders placed in another person's name without their consent will be reported to the relevant authorities. My First Jewelry (MEZORE LLC) reserves the right to refuse or cancel any order at its discretion, including cases of suspected fraud or pricing errors.

You may return most items within 30 days of receiving your order, provided the product and its original packaging are returned in the same condition as received. A prepaid return label will be provided by us.

Personalized products — including name necklaces, initial pieces, and custom engravings — are not eligible for return unless the item was damaged in transit. If you receive a damaged or incorrect item, please contact us within 30 days of delivery to arrange a resolution.

Please inspect your order upon receipt. If any product is damaged — visibly or otherwise — report it to the carrier immediately and contact us within 30 days.

All complaints should be submitted through our contact form with your order number and a description of the issue. My First Jewelry (MEZORE LLC) reserves the right to replace defective goods with an equivalent item. If the item is no longer available, a full refund will be issued.

We collect and store personal data only as necessary to fulfill your purchase. All information is treated confidentially. You have the right to access, correct, or request removal of your data at any time. For full details, please refer to our Privacy Policy.

We may use cookies to improve your experience on our website.

Product images and descriptions are provided to reflect our products as accurately as possible. Colors may vary depending on your screen settings. Product images should be considered illustrations. All products remain the property of My First Jewelry (MEZORE LLC) until full payment is received.

All content on this website — including text, images, logos, and design — is the property of My First Jewelry (MEZORE LLC) or its licensors. Use beyond personal, non-commercial purposes is prohibited without our written permission.

User-generated content that appears on our site remains the property of its original creator. If you believe a copyright violation has occurred, please contact our customer service.

All attempts at fraud will be reported to the relevant authorities. My First Jewelry (MEZORE LLC) reserves the right to cancel any purchase where fraud is suspected, without prior notice.

These terms and your use of our website are governed by US and Turkish law. To the extent permitted by applicable law, US and Turkish courts shall have exclusive jurisdiction over any dispute arising from these terms, subject to My First Jewelry's (MEZORE LLC) right to bring proceedings at the user's place of residence.

My First Jewelry (MEZORE LLC) reserves the right to terminate your account or restrict your access to the website at its sole discretion, including where a breach of these terms is suspected. Such termination may occur without prior notice.

These terms may be revised from time to time. The terms in force at the time of your order will apply to that transaction. We encourage you to review this page periodically to stay informed of any updates.